Shipping policy

Shipping Policy

1. Shipping Methods & Costs

  • Orders under $20 will incur a flat shipping fee of $4.99. We offer free standard shipping on orders over $20, except for heavy or oversized items.

  • Please note that shipping methods and delivery times may vary depending on the product and supplier.

  • An estimated shipping timeframe is displayed at the bottom of each product page. During peak shopping seasons, delivery may take longer than usual.

2. Shipping Destinations

We currently ship to the following countries:

  • Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Sweden, Norway, Portugal, Finland, Austria, Ireland, Denmark, Luxembourg, Poland, Czech Republic, Romania, Bulgaria, Greece, Hungary, Slovenia, Slovakia, and other European countries.

  • Middle East: United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Iran, Lebanon, Jordan, Iraq, Syria, Yemen, Egypt, Afghanistan, and other Middle Eastern countries.

  • Americas: United States (excluding Hawaii, Alaska, and Puerto Rico), Canada, Mexico, and other countries in North and South America.

  • Other Regions: Australia, New Zealand, South Africa, and Southeast Asian countries.

If your country is not listed, please contact our customer support to confirm shipping availability.

3. Customs Duties & Taxes

  • Import duties, taxes, and fees may apply based on the regulations of your destination country. These charges are the responsibility of the recipient.

  • Shipping rates shown at checkout are estimates and do not include potential customs charges. For specific details, please contact your local customs office.

4. Order Processing & Delivery Times

  • Orders are processed and dispatched within 10 business days.

  • Standard delivery is typically completed within 10 to 15 business days, but in cases of unforeseen delays or force majeure, delivery time may take longer.

  • Please ensure your shipping address is complete, including your apartment or unit number if applicable. We cannot be held responsible for failed deliveries caused by incomplete or inaccurate address details.